Dearest Customer,

If you are interested in a custom hat, please understand the following-

No returns/exchanges on custom hats

These bad boys are made to order, just for you and no one else. So please, make sure you like the fit and cut and are confident in the colors you pick, because we will not accept any returns.

Please be prepared to wait 2 weeks

We hope it will never take this long to get your hat out the door. But just in case, please be prepared to wait. If you order multiple items, we will hold any other items in your order until your custom hat has shipped.

Finally,

We want you to know that you are our favorite customer and most special one. Not to mention, we love you so so much. 

If you have any questions, please email info@lolohardware.com